055-300-8188

Privacy Policy

We respect user privacy. On this site, we collect and store information provided voluntarily, such as name, phone number, and email address, primarily for the purpose of establishing contact, scheduling calls/meetings, and responding to inquiries regarding THE GLYPH DIGITAL services.

Some actions on the site (such as form submissions, data analysis, measurement, or advertising) may be performed through external systems (third parties), and are the responsibility of those companies and subject to their policies.

What Information We Collect on the Site

During your use of the site, certain information about you may be collected. Some of the information allows for personal identification, for example:

  • Contact details: name, phone number, email address (in contact forms/lead forms/consultation request forms).
  • Details you provided in correspondence with us (for example, via WhatsApp/phone/email).
  • Information about needs and areas of interest (for example: type of service requested, business objectives, field of activity, project scope, estimated budget, timelines, and other preferences) – if provided in a form or conversation.
  • Files/documents you upload or send to us for review/quotation/consultation purposes (if relevant and actually performed).

In addition, non-personally identifiable information is collected, such as:

  • Browser and device type.
  • Approximate IP address/general location data (at city/region level).
  • Browsing behavior on the site: pages viewed, time spent, actions performed.
  • Service/project pages you viewed.
  • Usage preferences (for example, language).

How We Use the Information

The information will be used in accordance with this policy or as required by law, including for the purpose of:

  • Establishing contact following an inquiry, scheduling calls/meetings, and providing responses.
  • Providing digital/consulting/marketing services according to the needs presented.
  • Sending relevant information you requested (such as quotations, service details, marketing materials).
  • Improving the site, content, and user experience.
  • Analyzing site usage, statistics, and measurement.
  • Information security, fraud detection, and prevention of unlawful use.
  • Marketing/commercial mailings – only in accordance with the law and your preferences (you may unsubscribe at any time).

Important: We will use personal information, including sensitive information if provided, only when there is a legal basis (for example, consent, necessity for providing a service, or legal obligation).

Sharing Information with Third Parties

We will not transfer your personal details to third parties, except in the following cases:

  • Hosting, maintenance, security, and site operation providers.
  • Form systems, CRM, or inquiry management tools (if used on the site).
  • Measurement/marketing/advertising services (such as Google, Meta) through cookies/pixels.
  • If required for clarification/handling of an inquiry you made (to the minimum extent necessary).
  • In the event of a legal dispute requiring disclosure of information.
  • If actions contrary to law were performed, or an order/demand is received from a competent authority.
  • In the event of a merger/acquisition/transfer of operations – subject to a commitment to honor this policy.
  • In the context of collaborations with social networks/advertisers, typically non-personally identifiable statistical information will be transferred.

Use of Cookies

A cookie is a small file stored in the browser and used for site operation, saving preferences, measurement, and advertising.

The site may use cookies for the purpose of:

  • Routine operation and information security.
  • Statistics and measurement (for example, Google Analytics).
  • Targeted marketing and advertising (remarketing).

Possible cookie types:

  • Essential
  • Performance/measurement
  • Marketing

Information Security

We employ standard measures to protect information. However, no system is completely secure, and therefore we cannot guarantee full protection against unauthorized intrusions.

Minors

The service is not intended for minors under the age of 18 without explicit consent from a parent or guardian.

Your Rights

In accordance with privacy protection law, you have rights such as:

  • To review information stored about you.
  • To request correction/deletion of incorrect or unnecessary information.
  • To object to or restrict certain uses.
  • To remove yourself from marketing mailings at any time.

Policy Updates

We may update the privacy policy from time to time. An updated version will be published on the site and will take effect from the time of publication.

Reporting a Privacy Violation

If you believe your privacy has been violated in connection with the site, you may contact us and detail the circumstances of the violation. We will review the inquiry and respond within a reasonable time.

Last updated: August 2025

Contact:

THE GLYPH DIGITAL
Phone: 055-300-8188
Email: lina@theglyph.digital